Modern Living.
Smart Renovation.
Better Comfort.

Privacy Policy

• Safe Data Protection:

  We keep all customer details, project files, and home information protected using secure digital systems. Our safety measures help prevent unauthorized access and keep your information private and secure at all times.

• Private Customer Information:

  Your personal details including name, address, phone number, and email are kept completely private. We never sell or share customer information with outside companies or marketing agencies.

• Secure Communication:

  All calls, emails, and service updates are handled through protected communication systems. This helps keep your conversations and project discussions safe from unauthorized access or misuse.

• Smart Home Safety:

  Information collected from smart home devices such as cameras, alarms, and locks is stored safely. Only approved staff members can access this data for maintenance and support services.

• Limited Access Control:

  Only trusted and authorized employees are allowed to access customer records and project details. This helps maintain privacy and keeps important information protected during all service operations.

• No Third-Party Sharing:

  We do not share customer information with unrelated companies or outside organizations. Your details remain protected and are used only for service support and project communication purposes.

• Secure Payment Systems:

  All payments are processed through secure systems designed to protect customer financial information. We follow safe payment practices to ensure reliable and secure transactions for every service request.

• Protected Project Files:

  Home designs, renovation plans, and project documents are stored in secure digital systems. Regular backups help keep files safe from accidental loss or damage during ongoing work.

• Data Storage Policy:

  Customer information is stored only for required service and support purposes. Unnecessary records are safely removed or archived after project completion to maintain better privacy protection.

• Regular Security Checks:

  We regularly monitor and inspect our systems to identify security risks or unusual activity. These checks help maintain safe and stable service operations for all customers and projects.

• Customer Information Rights:

  Customers can request to update, review, or remove their personal information when needed. We support clear and fair privacy practices to give users better control over their data.

• Biometric Data Safety:

  Smart lock and biometric system information is stored securely using protected systems. This data is never publicly shared and remains available only for approved technical support purposes.

• Trusted Privacy Standards:

  We follow responsible privacy and security practices across all services. Our team works continuously to maintain safe handling of customer information and reliable protection systems.

• Secure Account Access:

  Extra safety features help protect customer accounts and service portals from unauthorized access. These systems improve overall security and help maintain safe online service experiences.

• Policy Updates:

  Our privacy policy may be updated occasionally to improve service quality and system protection. Customers are encouraged to review updated information regularly to stay informed about our practices.

Terms & Conditions

• Service Estimate Validity:

  All renovation plans, architectural proposals, and service estimates remain valid for a limited period after issue. Updated pricing or revised evaluations may apply if the project approval is delayed beyond the mentioned service duration timeline.

• Property Assessment Requirement:

  Certain services including insurance activation, structural upgrades, and major renovation work may require a complete property inspection. Our technical team evaluates existing conditions to ensure safe, accurate, and reliable project planning before execution begins.

• Project Approval Process:

  All work begins only after customer approval of designs, service scope, pricing, and project details. This process helps maintain transparency, avoids misunderstandings, and ensures smooth project coordination from start to completion.

• Payment Terms:

  Payments are managed through scheduled stages based on project progress and approved work milestones. Initial deposits may be required before material procurement, labor scheduling, or on-site construction activities officially begin.

• Warranty Coverage Conditions:

  Warranty protection applies only to services, installations, and materials directly provided by our internal teams. Damage caused by misuse, external modifications, or third-party alterations is not included under warranty coverage policies.

• Material Quality Standards:

  We use approved materials and trusted products to maintain high construction quality and long-term durability. Material selections may vary depending on availability, supplier conditions, and customer approved project requirements.

• Project Timeline Guidelines:

  Estimated completion schedules are provided based on project size, work scope, and operational conditions. Weather changes, delayed approvals, or material shortages may affect the original project delivery timeline during execution.

• Client Responsibilities:

  Customers are responsible for providing accurate project details, approvals, and required property access during service operations. Delays caused by missing information or restricted site access may impact project progress and completion schedules.

• Change Request Policy:

  Any modifications requested after project approval must go through a formal review process. Additional work, material changes, or revised designs may result in updated pricing and adjusted project timelines.

• Safety Compliance:

  All renovation, installation, and construction work follows required safety standards and operational guidelines. Our team works carefully to maintain secure working environments and protect both workers and homeowners during services.

• Service Scope Limitations:

  Services are limited to the approved project scope mentioned in the agreement documents. Additional work requests outside the confirmed service plan may require separate approvals and revised quotations.

• Cancellation Terms:

  Customers may cancel services before project execution under approved conditions. Charges for completed work, ordered materials, or ongoing operational expenses may still apply depending on project status.

• Legal Compliance Standards:

  All agreements, operational processes, and service activities follow applicable legal requirements and local building regulations. Both parties agree to follow responsible and professional business practices throughout the service period.

• Dispute Resolution Process:

  In case of disagreements, both parties agree to resolve issues through professional communication and structured review procedures. Formal legal action is considered only after all internal resolution methods have been completed.

• Policy Updates & Changes:

  Service terms and operational conditions may occasionally be updated to improve business practices and customer support. Customers are encouraged to review the latest terms regularly before requesting new services or project approvals.

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